Complaints Policy

Effective Date: March 1, 2026
Business Name: Manifesting Mindset Co. Pty. Ltd.

If something doesn’t feel right, I want to hear from you.

How to Submit a Complaint

Please email: [email protected]

Include:

• Your name and email used at purchase

•  What you purchased

• A clear explanation of your concern

What Happens Next

• You’ll receive a response within 2 business days

• I aim to resolve complaints within 5–7 business days

Each situation is reviewed individually with the intention of reaching a fair and reasonable outcome.

 

Refund Policy

Effective Date: [Insert Date]
Business Name: Manifesting Mindset Co.

Due to the nature of digital products and coaching services, refunds are not guaranteed and are assessed on a case-by-case basis.

General Policy

All purchases are considered final. However, refund requests may be reviewed at our discretion.

Digital Products

Once a digital product (including audio programs, downloads, or courses) has been accessed or delivered, it is considered fulfilled.

Refunds are not typically provided, but may be considered in exceptional circumstances.

Coaching Services

Payments for coaching services are non-refundable.

Rescheduling is available with at least 24 hours’ notice. Missed sessions without notice may be forfeited.

Refund Consideration

Refunds may be considered in situations such as:

• Duplicate or incorrect charges

• Failure to receive access to a purchased product

• Other circumstances deemed appropriate at our discretion

Important

By purchasing, you acknowledge that:

• Results are not guaranteed

• Services are for educational and personal development purposes only

• You are responsible for your own decisions and outcomes